Toolkits

IT Support Community Toolkits

A collection of getting started guides and resources
A set of tools on a computer keyboard

Service Accounts

The Service Account Toolkit provides information and resources for the creation and administration of service accounts.

  • Account types
  • Roles and responsibilities
  • Knowledge base information
  • Dashboards

Cybersecurity

The Cybersecurity Protocols Toolkit provides resources to equip the IT support community to ensure faculty and staff compliance with the evolving cybersecurity landscape and protocols.

  • Dashboards and guides
  • Computer disposal 
  • Network Checker
  • Policies
  • Communications repository

Asset Management

The Asset Management Toolkit provides an overview of the new asset management lifecycle process, a new dashboard, and resources to ensures that IT resources are used efficiently, securely, and in compliance with University policies.

  • ITAM lifecycle process
  • ITAM dashboard
  • Knowledge base information
  • Training video