SCAD/DCS Program Services

Princeton Service Portal

The Princeton Service Portal provides contact information and hours of operation for Information Technology support. The site is searchable for general information about OIT services, including articles and forms, and also provides information on Outages & Alerts.

The Get Help form can also be used to submit a request for assistance. The request will route the department's primary support group when the option is checked to "Send to the IT (SCAD/DCS) resource in my department".

SCAD/DCS Absences & Backup Coverage

The OIT Service Desk (609-258-4357) should be contacted for front line support due to a short-term absence of the SCAD or DCS. OIT will provide backup IT Field Support resources to departments when their own SCAD/DCS staff are unavailable due to personal time off or short-term illness. That support may come in the form of in-person support at the user’s campus location or remote support through technology such as Bomgar Remote Support.

SCAD/DCS are encouraged to request OIT backup support in advance of an absence by using the Backup Coverage Form below.

Backup Coverage Form 

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