We've Moved to the Princeton Service Portal!
If you intend to submit a request for any of the services below, please note that we now only receive these requests via SN@P (Service Now @ Princeton). To submit a request for any of the services below, please visit the Princeton Service Portal website and submit your request there! A SCAD/DCS member will respond to your request as soon as they possibly can. Thank you for your cooperation! If you have any further questions, please feel free to contact a SCAD member. Their information can be found on the about page.
Classroom In A Box (CIAB)
Need a training facility, but can't get one of the PC equipped rooms?
OIT offers both PC and MAC laptop computers along with necessary networking, mice, power and other cables to create a portable cluster. Departments and campus organizations can borrow the CIAB by submitting a request in the Princeton Service Portal. While there is NO CHARGE for the use of the laptops, there is a charge for delivery and setup.
SCAD/DCS Vacation Coverage
Is your SCAD/DCS going to be away from the office for vacation, illness or any other reason?
While the OIT (SOC) Support And Operations Center (609-258-4357 (8-HELP)) can provide front line support for a short term absence, OIT Support Services offers a SCAD/DCS replacement for longer term absences - FREE. While your SCAD/DCS is away from the office, the SCAD/DCS temp will handle all emergencies and keep your office up and running. To request SCAD/DCS vacation coverage, please submit the request in the Princeton Service Portal.
SCAD/DCS Needs Analysis
Do you think your department needs technical support?
If you don't have a SCAD/DCS and think your department could use technical assistance or if you have a SCAD/DCS already but still need more assistance, OIT Support Services can perform a SCAD/DCS Needs Analysis to determine the type of support your department needs. We will review your department's computing needs, determine whether you need part-time or full-time help and come up with the justification necessary to request the position. If you are interested in a Computing Needs Analysis, please submit your request in the Princeton Service Portal.
Are you departmental IT support?
Review these best-practices recommendations for preparing your department's return to campus.