SCAD/DCS Program Services

Princeton Service Portal

If you intend to submit a request for any of the services below, please note that we only receive these requests via Service Now. To submit a request for any of the services below, please visit the Princeton Service Portal website and submit your request there.

A SCAD/DCS member will respond to your request as soon as they possibly can. If you have any further questions, please feel free to contact a SCAD member. Their information can be found on the about page.


Classroom In A Box (CIAB)

Need a training facility, but can't get one of the PC equipped rooms?

OIT offers both PC and Mac laptop computers along with necessary networking, mice, power and other cables to create a portable cluster. Departments and campus organizations can borrow the CIAB by submitting a request in the Princeton Service Portal. While there is no charge for the use of the laptops, there is a charge for delivery and setup.


SCAD/DCS Vacation Coverage

Is your SCAD/DCS going to be away from the office for vacation, illness or any other reason?

While the OIT (SOC) Support And Operations Center (609-258-4357) can provide front line support for a short term absence, OIT Support Services offers a SCAD/DCS replacement for longer term absences - free. While your SCAD/DCS is away from the office, the SCAD/DCS temp will handle all emergencies and keep your office up and running. To request SCAD/DCS vacation coverage, please submit the request in the Princeton Service Portal.


SCAD/DCS Needs Analysis

Do you think your department needs technical support?

If you don't have a SCAD/DCS and think your department could use technical assistance or if you have a SCAD/DCS already but still need more assistance, OIT Support Services can perform a SCAD/DCS Needs Analysis to determine the type of support your department needs. 

We will review your department's computing needs, determine whether you need part-time or full-time help and come up with the justification necessary to request the position. If you are interested in a Computing Needs Analysis, please submit your request in the Princeton Service Portal.