Becoming a SCAD/DCS member requires a lot of hard work and dedication. Understanding the minor details of the position are essential and will prepare you to excel in your field. If you intend to apply for a SCAD/DCS position, you need to be ready to handle any problem at any moment. Here is what is expected of you!
SCAD/DCS members spend their first few days at Princeton receiving intense training with OIT professionals.
At the end of this training, the SCAD/DCS member should:
- Know and understand the DeSC program
- Know and understand Princeton University and SCAD/DCS/OIT policies
- Know the standard applications used at Princeton University and be able to support them
- Be able to set up a new DeSC computers or faculty machine
- Be able to customize a standard Princeton University machine for multiple users
- Be able to perform routine user administration tasks on non-DeSC machines
- Be able to perform routine system administration tasks on DeSC and non-DeSC machines
- Be able to train new users in basic use of machine and applications at Princeton University
- Be able to manage user problems in Service Now
- Acquire proficiencies as determined by position at hiring
After 6 months, the SCAD/DCS member should:
- Be able to diagnose and repair common issues without outside assistance
- Be able to install the operating system and Princeton University standard applications from both installation disk and using the imaging process
- Be able to identify upcoming departmental technology needs for budget cycle
- Know how to find and make full use of the major resources on the OIT website
- Demonstrate mastery of the core departmental competencies, as specified by the department
In addition, all SCAD/DCS members should:
- Attend all monthly SCAD meetings
- Attend all OIT-sponsored training relevant to the member’s department and equipment