Becoming a SCAD/DCS member requires a lot of hard work and dedication.  Understanding the minor details of the position are essential and will prepare you to excel in your field.  If you intend to apply for a SCAD/DCS position, you need to be ready to handle any problem at any moment.  Here is what is expected of you:

SCAD/DCS members spend their first few days at Princeton receiving intense training with OIT professionals.

At the end of this training, the SCAD/DCS member should:

• Know and understand the Princeton University Managed Environment programs
• Know and understand Princeton University and SCAD/DCS/OIT policies
• Know the standard applications used at Princeton University and be able to support them
• Be able to set up and automatically enroll University computers into the Princeton endpoint management solutions (Jamf and Intune).
• Be able to customize a standard Princeton University machine for multiple users
• Be able to perform routine user administration tasks on University non-managed machines
• Be able to perform routine system administration tasks on University managed and University non-managed managed machines
• Be able to train new users in basic use of machine and applications at Princeton University
• Be able to manage user problems in ServiceNow
• Acquire proficiencies as determined by position at hiring
   

After 6 months, the SCAD/DCS member should:

• Be able to diagnose and repair common issues without outside assistance
• Be able to install the operating system and Princeton University standard applications from both installation disk and using the imaging process
• Be able to identify upcoming departmental technology needs for budget cycle
• Know how to find and make full use of the major resources on the OIT website
• Demonstrate mastery of the core departmental competencies, as specified by the department 
   

In addition, all SCAD/DCS members should:

• Attend all monthly SCAD meetings
• Attend all OIT-sponsored training relevant to the member’s department and equipment