Welcome to the SCAD/DCS Program
The SCAD/DCS (Support for Computing in Academic Departments/Department Computing Support) program is the frontline support and maintenance for desktop hardware and software systems at Princeton University. It has been uniquely structured allowing the benefits of centralization and the freedom of decentralization.
News
Help sessions and cloud training resources are available for users of Amazon Web Services (AWS), Google Cloud Platform (GCP) and Microsoft Azure.
In anticipation of the retirement of ServiceNow homepages, the Office of Information Technology will migrate all ServiceNow homepages to responsive dashboards on February 16.
As the University transitions to the new model, updates will be communicated.
Upcoming Events
Getting Help
If you need help, there are several resources you can turn to:
- SCAD/DCS Support Specialist for your department
- Visit the Princeton Service Portal, call 609-258-4357 or email [email protected]
- SCAD/DCS program questions, comments, and future meeting agendas: Kate Mullins
- Listserv Communications and SCAD/DCS website: Milan Stanic
- IT Training: Katie Remus
- Onboarding, training, or temporary backup: Joe DeLucia
- Temporary IT staffing needs: John Milnes
- Hiring a new IT position for your department: Jessica Jenks
- Escalation of an outstanding incident or request: Jason Turner
Resources
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Quick Links
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OIT Departments
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Princeton University Policies
Current Outages
Planned Outages
- ISP NJEdge Maintenance 02/06/23
- OIT network infrastructure maintenance
- Scheduled Network Maintenance
- Scheduled Network Maintenance
- Scheduled Network Maintenance
- Scheduled Network Maintenance
- Maintenance for some OIT-managed websites
- Scheduled Network Maintenance
- Scheduled Network Maintenance
- OIT network maintenance