Welcome to the SCAD/DCS Program
The SCAD/DCS (Support for Computing in Academic Departments/Department Computing Support) program is the frontline support and maintenance for desktop hardware and software systems at Princeton University.
News
Scheduled deletion of private Google Drive files for suspended accounts, starting June 30th
June 2, 2025
Beginning June 30, 2025, the Office of Information Technology will recover storage utilized by suspended accounts, deleting private Google Drive files for users that have not logged in between 2012 and 2023.
Upcoming maintenance that may sign you out of Microsoft Outlook and other apps
June 2, 2025
On June 4 you may be signed out of your Microsoft Outlook, Teams and OneDrive accounts on all devices. No action is necessary, simply sign in again.
Data Redaction feature update in ServiceNow
April 24, 2025
The new feature enables ITIL users to flag tickets that may have Restricted or Confidential information.
Upcoming Events
Getting Help
If you need help, there are several resources you can turn to:
- SCAD/DCS Support Specialist for your department
- Visit the Princeton Service Portal, call 609-258-4357 or email [email protected]
- SCAD/DCS program questions, comments, and future meeting agendas: Kate Mullins or Bob Nauta
- Listserv Communications and SCAD/DCS website: Milan Stanic
- Onboarding, training, or temporary backup: Joe DeLucia
- Temporary IT staffing needs: John Milnes
- Hiring a new IT position for your department: Jessica Jenks
- Escalation of an outstanding incident or request: Jason Turner
Resources
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Quick Links
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OIT Departments
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Princeton University Policies
Planned Maintenance
- Listserv (cisdrlists200l) patch and reboot
- Princeton Software Center will be unavailable due to Kivuto Maintenance June 21st, 12:00am - 8:00am
- Information Security Awareness Training Platform Scheduled Maintenance
- Scheduled Maintenance for OIT Central File Service (NAS), Saturday, June 21st, 2025 from 9am to 9pm.
- Windows Production Server Patching
- BeyondTrust Remote Support (Bomgar) Upgrade
- Semi-annual Network Record Cleanup
Current Outages
No current outages